Course Content
Module 1: Understanding WordPress Troubleshooting – The Diagnostic Mindset
Introduce systematic troubleshooting methods specific to WordPress, focusing on how to think like a troubleshooter and recognize issue categories.
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Module 2: Practical Diagnosis & Quick Fixes – Resolving WordPress Issues
Provide actionable step-by-step instructions to quickly identify and resolve frequent WordPress problems.
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Module 3: Preventative Measures & Maintenance – Sustaining WordPress Health
Teach proactive measures for maintaining site stability, reducing errors, and preventing recurring issues.
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101: The Basics of Website Troubleshooting

Overview Troubleshooting doesn’t begin when something breaks—it begins with early detection. This lesson teaches how to proactively monitor WordPress health using built-in tools, external services, and recurring audits. The goal is to catch issues before they escalate into downtime, performance degradation, or security incidents.

Why Proactive Troubleshooting Matters Reactive fixes are costly. They interrupt workflows, damage SEO, and erode user trust. Proactive troubleshooting reduces emergencies by surfacing weak points early—whether it’s a failing scheduled task, a slow-loading page, or a brute force attack in progress.

Step 1: Use WordPress Site Health

  • Navigate to Tools → Site Health
  • Review the Status tab for critical and recommended improvements
  • Use the Info tab to inspect server configuration, database settings, constants, and filesystem permissions
  • Common alerts include:
    • Outdated PHP version
    • Missing HTTPS
    • Failed scheduled events
    • REST API or loopback errors
    • Caching recommendations

Best Practice: Review Site Health weekly. Address “Critical” items immediately.

Step 2: Monitor Uptime and Performance

  • Use external monitors to detect outages and slowdowns in real time
  • Recommended tools:
    • Sucuri Website Monitoring
    • Pingdom
    • UptimeRobot
  • Pair uptime checks with performance monitoring:
    • Google PageSpeed Insights
    • GTmetrix
    • WebPageTest

Best Practice: Set alerts for downtime and track performance trends over time.

Step 3: Review Logs for Early Warnings

  • debug.log (enabled via WP_DEBUG_LOG)
    • Captures PHP warnings, notices, and fatal errors
    • Located in /wp-content/debug.log
  • Server logs
    • Reveal 403/500 spikes, memory errors, and suspicious requests
  • Firewall logs
    • Show blocked IPs, brute force attempts, and repeated attacks

Best Practice: Review logs weekly or after any unusual behavior.

Step 4: Monitor Security and Firewall Alerts

  • Web Application Firewalls (WAFs) like Sucuri log every blocked attempt
  • Reviewing these logs helps:
    • Understand attack patterns
    • Identify persistent threats
    • Fine-tune firewall rules to reduce false positives

Best Practice: Set up email alerts and review WAF logs monthly.

Step 5: Run Regular Audits

Audit Type

Frequency

Purpose

Plugin/theme review

Monthly

Remove unused, update active

Hosting stack audit

Quarterly

Check PHP, MySQL, SSL, and server config

Full site health review

Annually

Validate backups, security, performance

Best Practice: Document audit results and remediation actions.

Quick Recap

  • Site Health surfaces internal WordPress issues
  • Uptime and performance monitors detect outages and slowdowns
  • Logs reveal early signs of failure or attack
  • Firewall alerts show real-time threat activity
  • Recurring audits prevent silent degradation

Key Takeaways

  • Proactive troubleshooting reduces downtime and support costs
  • Monitoring tools and logs provide early visibility into issues
  • Regular audits build long-term stability and resilience
  • Sucuri tools support every phase of proactive site management